Service / Storage / Management

Every slip. Every space. Every unit.

Stow runs marinas and storage yards, for boats and RVs alike. The map, the agreements, the shop and the money live in one place, built next to the people who use it every day.

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Why Stow exists

Written next to the people who use it.

Most software in this business was written a long way from a dock or a yard. Stow wasn’t. It was built and rebuilt alongside a working operation until it fit the way they work.

We sat with the office, the people moving units and the technicians, then wrote software for what they actually do all day: park units, fix them, get agreements signed and get paid. When something on screen made somebody guess, we changed it.

2,000+customers moved across from the old system
1,800+boats, RVs and trailers on file
20,000+past invoices brought over and checked against the old totals
4 yearsof service history kept, every job and every part

The yard map

Open it and see the whole place as it is right now.

Every slip and every space is drawn where it really sits. You can see what’s full, what’s arriving this week and whose unit is out on a trip. Click a space to see the unit, the owner and when their agreement ends.

  • Move a unit or mark it out from the map itself
  • Occupancy is counted for you, not worked out on a whiteboard
  • Docks, dry stack, indoor bays and outdoor rows on one map
Stow map showing a dock with slips, two buildings and outdoor rows, with bay B-14 selected and its unit, owner and agreement shown beside the map.

Yard diary

The week’s pulls and drop-offs on one page.

Movements go in the diary when the customer calls. In the morning the yard prints the pull list and ticks units off as they go.

When a unit comes back, Stow asks for photos while somebody is standing next to it with a phone. Skipping is fine. But a photo taken on the day it arrived settles a damage argument in April.

The yard diary for one week with units going out and coming in each day. Today’s pull list sits beside it with two of five movements ticked off. A phone screen saying a Lund 1875 Impact is now in space C-15 and offering to take arrival photos, with a skip option.

Storage agreements

Agreements that actually get signed.

Stow fills in the agreement from the customer’s record and gives you a link. They open it on their phone and sign with a finger. Nothing to print, scan or chase at the counter.

  • See who has signed, who has opened it and who hasn’t looked yet
  • Renew a whole season’s agreements in one go
  • Your yard’s name and terms on every page, not ours
A list of winter storage agreements with signed, opened and sent statuses. A phone in front shows a customer signing theirs.

Service shop

Every job in the shop, and what it’s waiting on.

The board shows what’s booked, what’s on the floor, what’s stuck waiting for parts and what’s ready to go home. A job waiting on a supplier past the day they promised turns red, so somebody picks up the phone.

  • Work orders with the complaint, the cause and the correction
  • Labour and parts on each job, so totals match the lines
  • Estimates waiting for approval kept in one list
The service board with five columns: booked, staging, in the shop, waiting for parts and ready for pickup, with a summary of open work orders and work on the floor.

Tech schedule

Can we take this job, and who does it?

Each technician’s week sits on one screen. Drag a job to another day. Book time in half hours. A long job runs on into the next day by itself.

Backlog is counted in days of that technician’s time, so “we’re busy” turns into “Jordan is booked solid until Friday.”

A week of four technicians’ schedules with jobs in each day, one job being dragged to a new day and each technician’s backlog in days.

Reports

Numbers you can trust, with the shape left in.

Revenue and profit by month, unpaid invoices by age, occupancy by area and finished jobs nobody has billed yet. Where the shape of the year tells you something, there’s a chart. Where it doesn’t, you get a plain table.

Every total is checked against the invoices underneath it. We found out the hard way what happens when it isn’t.

Revenue by month for twelve months, split into storage and service, with storage peaking at autumn renewals and service peaking in spring.

Running the place

Everybody sees their part of the job.

Permissions per person

The yard sees the yard. Technicians see their jobs. The office sees everything. Your yard hand doesn’t need to see what you charge, so they don’t.

A change log people can read

Every change is recorded with who made it and when, written as a sentence. “Moved Sea Ray SDX 270 from C-6 to B-14” beats a row of codes.

It tells you what needs doing

Open a customer and Stow says what they need. “Renew the agreement or mark the unit out” instead of “agreement expired” and a shrug.

Switching over

Bring your history with you.

Customers, units, spaces, invoices, service history and old messages come across from your current system. Then we check every total against the old one before anybody switches.

The first operation on Stow moved across with more than 20,000 invoices. Every total was checked against the old system, and when one didn’t match, we found out why before anybody relied on it.

See it with your own place in mind.

Tell us roughly how many slips and spaces you have and whether you run a shop. We’ll show you the parts that matter to you and skip the rest.

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